Frequently Asked Questions

Everything you need to know about your Letti New York experience.

How long will it take to receive my order?

Standard shipping within the United States typically takes 3-5 business days. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide. Since our silhouettes range from tailored to oversized, we recommend checking the specific measurements provided for each garment.

Are Letti New York products sustainably made?

We are committed to ethical manufacturing. We partner with fair-trade factories and prioritize high-quality, durable materials designed to last beyond a single season.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.