Returns & Exchanges

At Letti New York, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a complete refund, our dedicated team is here to ensure your satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original Letti New York packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.